FAQ
We solve all your doubts
What types of products do you sell at Unike Wines?
How can I place an order?
Do you ship to all of Spain?
Do you offer international shipping?
What payment methods do you accept?
We accept credit/debit cards, bank transfers and other secure methods.
Can I return a product?
Yes, we accept returns within 14 days if the product is unopened and in its original packaging.
Do you offer wine tasting experiences?
Yes, we organize personalized tastings and events, ideal for companies or groups.
Do you have exclusive products or limited editions?
Yes, we offer unique wines and spirits, often limited editions from small producers.
How can I receive personalized recommendations?
We offer the Personal Wine Shopper service, where we advise you to choose the perfect wine.
What is the Pack of the Month?
The Pack of the Month is a special selection of gourmet products with an exclusive discount.
How do you select the small producers you work with?
We select producers for their quality, sustainability and artisanal methods, guaranteeing unique and authentic products.
What differentiates your wines from others available on the market?
Our wines come from limited editions, with direct traceability to the producer, prioritizing quality over volume.
How does the "Personal Wine Shopper" service work?
Our experts advise you according to your preferences, special occasions and budget, creating personalized recommendations.
Can I personalize a pack of wines to give as a gift?
Yes, we offer pack customization and premium packaging options, perfect for corporate or personal gifts.
What measures do you take to ensure that products arrive in perfect condition?
We use specialized packaging and controlled shipping systems to protect product temperature and quality.
What pairing options do you offer with your gourmet products?
For each product we suggest ideal pairings that maximize the gastronomic experience, especially with our oils and caviar.
Do you host private events or tastings outside your store?
Yes, we carry out customized events in restaurants, offices or homes, offering an exclusive experience.
What should I do if I am looking for a very specific wine or from a specific region?
Contact us directly and we will use our network of producers to find it or suggest similar alternatives.
What are the benefits of joining your loyalty or subscription program?
Subscribers receive early access to limited editions, exclusive discounts and special events.
How can I learn more about wines and gourmet products through you?
We organize educational workshops, educational tastings and share online resources to delve deeper into wine culture.
